Privacy Policy
How we collect, use, and protect your personal information
Last updated: March 18, 2025
Introduction
The Spray Foam Removal Advice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sprayfoamremovaladvice.co.uk (the "Site") or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Site includes:
Personal Data
When you use our contact forms, request information, or register for our services, we collect personally identifiable information, such as your:
- Name
- Email address
- Phone number
- Postal address
- Property details
- Project information
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
We do not collect or store financial information, such as credit card details. If any payment functionality is added in the future, it will be processed through secure third-party payment processors.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, operate, and maintain our website
- Connect you with spray foam insulation providers
- Process your requests and respond to your inquiries
- Send you technical notices, updates, security alerts, and support messages
- Improve our website and user experience
- Monitor and analyze usage and trends to improve your experience with the Site
- Notify you of updates to our website and services
- Send you marketing and promotional communications (only with your consent)
- Protect our website, users, and the public
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Spray Foam Installation Companies
When you use our contact forms to request quotes or information, we will share your details with the relevant spray foam installation companies as specified in your request. This is a core function of our service.
Marketing Communications
With your consent, we may share your information with third parties for marketing purposes, as permitted by law.
Business Transfers
If we or our assets are acquired by another company, that company would receive your information. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Rights Regarding Your Information
You have certain rights regarding the personal information we collect about you:
Right to Access
You have the right to request details of the personal information we hold about you.
Right to Rectification
You have the right to have inaccurate personal information corrected and incomplete information completed.
Right to Erasure
You have the right to have your personal information erased in certain circumstances.
Right to Restrict Processing
You have the right to restrict the processing of your personal information in certain circumstances.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to the processing of your personal information in certain circumstances.
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy.
Children's Privacy
The Site is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any personal information on this Site.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Spray Foam Removal Advice
Email: privacy@sprayfoamremovaladvice.co.uk
Phone: 0800 123 4567
Address: 123 Insulation Street, London, UK